What kinds of payment are accepted?
We accept the following forms of secure payment: PayPal, VISA, MASTER, AMEX.
What currencies can I pay?
We are only able to accept USD Dollars at the moment, we can accept more currency in the future.
Is my privacy and personal information secure on your site?
We take your security very seriously. If you input credit card information via this website or through PayPal, that information is neither received nor stored by FOFOPOP. PayPal is trusted by millions of users globally, and is a leader in their field. If you are worried about the security of Shopify, please read their security information here.
Similarly, we take your privacy seriously. Any information that we receive about yourself - whether through a purchase, setup of an account, or otherwise - is never given to a third party without your consent, unless required by law. If this does occur, we will always endeavour to let you know as soon as possible. The only exception to this is the information given to shipping companies that we use to get the product to you. They will only be given what details are necessary for them to complete their delivery.
When you give us your personal information for the purpose of shipping a product to you, it is implied that this is consent for us to use it for that specific purpose. If we ask for your personal information for any other reason, you will always have the opportunity to give or withdraw your consent. If at any point you do not wish for us to contact you further, firstname.lastname@example.org.
Will I have to pay any sales tax?
Tax is charged by Customs offices in destination countries based on their rules and policies. The customer is responsible to find out the situation in their country. Therefore, if any, these charges must be paid by the customers. Customers take full liability for all return shipping costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, FOFOPOP cannot declare purchased items as a gift or list an amount that lower than the actual product price.
Why am I being asked to "Verify" my payment?
Because your order has been held for a standard anti-fraud check by FOFOPOP.
We have to avoid fraudulent and unauthorized payment.
The order should be refunded to us at first. For Paypal payment, please allow 7-9 working days for the transaction to be completed on your account.